SURVEY
Reception (Follow-up of requests & Fulfillment of requests)





Reception (Knowledge of foreign language)





Reception (Attention & Friendliness)





Guest Relations (Follow-up of requests & Fulfillment of requests)





Guest Relations (Attention & Friendliness)





Housekeeping (Room Cleanliness & Order)





Housekeeping (Public Area Cleanliness & Order )





Housekeeping (Mini Bar Service)





Housekeeping (Attention & Friendliness)





Restaurant&Bar Service (Main Restaurant Service)





Restaurant&Bar Service (A'la Carte Restaurant Service)





Restaurant&Bar Service (Bar Service)





Restaurant&Bar Service (Variety of Beverages)





Restaurant&Bar Service (Attention & Friendliness)





Kitchen (Variety at Open Buffet)





Kitchen (Menus of the A’la Carte Restaurants)





Kitchen (Snack Menus)





Kitchen (Taste & Presentation)





Kitchen (Attention & Friendliness)





Spa & Wellness & Thalasso (Hygiene & Cleanliness)





Spa & Wellness & Thalasso (General Advice)





Spa & Wellness & Thalasso (Variety of Treatments and Competency)





Spa & Wellness & Thalasso (Knowledge of foreign language)





Spa & Wellness & Thalasso (Attention & Friendliness)





Entertainment (Daily Activities)





Entertainment (Evening Program)





Entertainment (Attention & Friendliness)





Information Technology (Internet connection - room)





Information Technology (Internet connection - public area)





Security (General Security)





Security (Lifeguard Service)





Security (Attention & Friendliness)





Technical Service (Air Conditioning)





Technical Service (Cleanliness of Pools)





Technical Service (Repair and Maintenance)





Environment (Do you think the waste decomposition points sufficient?)





Do you find sufficient the environmental measures we have taken for a sustainable world ? (energy, water saving etc.)





Did your stay meet your expectations?





Will you recommend our hotel?








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